The charity is organised so that the trustees meet at least four times a year to manage its affairs. A general manager is employed to manage the day to day workings with the aid of other employees responsible for the warehouse, administration and transport.
Risk management The trustees have examined the major strategic, business, and operational risks which the charity faces and confirm that systems have been established to enable regular reports to be produced so that the necessary steps can be taken to lessen those risks: Significant external risks to funding have led to the development of a strategic plan which will allow for the diversification of funding and activities. Procedures are in place to ensure compliance with the health and safety of staff, volunteers and visitors to the charity's premises. Objectives and Activities Policies and objectives The objects of the charity are: - the relief, either generally or individually, of persons who are in need, hardship or distress; - the advancement of education, vocational training or retraining and the provision of work experience particularly among unemployed people or people with special needs in order to enhance their prospects of employment, independence and quality of life; and - the protection and preservation of the environment for the public benefit by:
(a) The promotion of waste reduction, re-use, reclamation, recycling, use of recycled products,
(b) Partaking in national and community schemes and projects for recycling and reusing materials, components and resources.
The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's aims and objectives and in planning its future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives they have set. Activities for achieving objectives The charity provides high quality work experience in a real business environment. Trainees are encouraged to learn sales skills dealing with customers face to face and on the telephone. Trainees learn back office administration skills with IT experience that include using spreadsheets, databases and accounting software. Trainees learn manual handling, warehouse and delivery skills by working in the warehouse and on the delivery van. Trainees can also get experience in restoring and repairing furniture. The aim is to provide trainees with the skills and work experience they need to help them to get a permanent job. The charity receives furniture from a variety of sources. The public donate the majority of the furniture the charity receives.
A high proportion of this furniture would normally end up in landfill, but instead the charity enables it to be reused. Barnet Council and Barnet Homes work in partnership with the charity by passing on furniture that has been left on the street-side or at the Council's civic amenity and recycling centres, and is of a sufficiently good quality to be re-used.